We recommend you follow the steps below before contacting tech support for any issues:
1. Contact your Community Leader and see if he or she can help you. If you don't know who your CL is, please go to Settings-General to see his/her name and email address.
2. Make sure your computer meets the following system requirements:
- A working internet connection (preferably a high speed, broadband connection). If you can view this FAQ online then your connection is working.
- Browser Cookies and Javascript must be enabled (usually already ON in most browsers)
If your Community Leader is unable to assist you, and your system complies with the above, please go to the Help Desk tab to submit a technical support request or send an email to omhelpdesk@gmomail.org.