Second Touch


Second Touch messages are quick follow-up messages sent to Contacts who have not yet

responded to your initial reply. They show the Contact that you are a real person who would like

to help them know Jesus and the Bible better. Typically, they are very short, only 1-3 sentences

long, letting them know you are available to help and would like them to write back. Some OMs

write a short general prayer or send a quick scripture. If you choose to include a scripture, be

sure it is written out. Others write a short caring personal message.


  • Email Contacts should receive a second touch message about a week after you sent your first reply.
  • Facebook Contacts expire 7 days from when they were submitted, so please send second touch message on day 2 or 3.
  • WhatsApp messages expire only 24 hours after they are submitted. It is best to send a second touch message 2-3 hours after you send your initial reply.


Reminders:


- Are they in a Sensitive Country? (subject line for email Contacts). I recommend keeping all

subject lines free of Christian terms just to be safe.

- Did you encourage them to write back?

- Is your tone friendly and the content of your reply easy to understand?

- Is there room for an appropriate scripture or short prayer? (optional)

- Is the length of your response reasonable?



You can access GMO Volunteer Resources by clicking on the following link:

https://omhelpdesk.freshdesk.com/support/home




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Second Touch Reply:




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