August 11, 2025: "We ought to thank God always for you, brothers and sisters, and rightly so, because your faith flourishes more and more and the love of each one of you all for one another is ever greater." (2 Thessalonians 1:4)


Today's PATH update—Fixes a problem affecting scores of Contacts that have:

  1. Disappeared from the Conversation with their OM in PATH
  2. Remained in the OM’s Conversation list in the CRM
  3. Displayed "Archived" in red next to "Profile" at the top of the CRM Seeker Profile.
  4. Remained unanswered (which shouldn’t be possible for an Archived Contact) Continued to generate "New Message from…" notifications under the bell
If you reported a problem with any of these symptoms, please check to see if your Contact has reappeared and review the Conversation in case you need to respond to a reply from them. (The background may or may not show the expected gray alert for an unanswered message.)


As is the case with every new update to PATH, please do a hard refresh to ensure the latest code is loaded:

  • Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (If that doesn’t work, try Shift+F5 or Ctrl+Shift+R).
  • Chrome or Firefox for Mac: Press Shift+Command+R.
  • Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then hold down Shift and click Reload in the toolbar.
  • Safari for iPhone and iPad: There is no shortcut to force a cache refresh. You’ll have to dig into settings to erase your browser’s cache.

Note: This and past PATH announcements can be found on the Volunteer Resources Page under General->Announcement Archive


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